Batch-wise inventory, expiry control, prescription validation and GST billing for retail pharmacies and chains — deployed and running, not a demo.
Retail pharmacy has constraints that generic billing software quietly ignores: the same SKU exists in multiple batches at different expiry dates and different MRPs, Schedule H drugs cannot leave the counter without a prescription record, and dead stock is money on a shelf that expires. This system is built around those constraints, and it is in production handling 100 to 150 daily transactions.
Every unit carries its batch number, expiry date and MRP. Billing picks FEFO — first-expiry-first-out — by default so old stock clears before it becomes a loss, and the invoice prints the batch the customer actually received, which is what a recall depends on.
Alerts fire at 90, 60 and 30 days, grouped by supplier so you can raise a single expiry return rather than chasing individually. The dashboard shows the rupee value at risk this quarter, which is the number that actually changes purchasing behaviour.
Schedule H and H1 items cannot be billed without capturing the prescribing doctor, patient and prescription reference. The register is maintained automatically in the format an inspection asks for, and the block is enforced server-side so it cannot be clicked past.
HSN codes, CGST/SGST/IGST splits, composite and exempt handling, credit notes for returns, and exports that line up with GSTR-1 and GSTR-3B. Your accountant stops sending corrections.
Reorder points computed from actual sales velocity and supplier lead time rather than a fixed minimum quantity. Seasonal movement is visible, so you stop over-ordering antibiotics in April and running dry on antihistamines in the pollen weeks.
Chronic-medication customers get a refill nudge on WhatsApp a few days before they run out, and their bill arrives as a PDF on the same thread. It is the single highest-return feature in the system for repeat revenue.
We import your existing inventory — from Excel, Marg, or a stock-taking sheet — batch by batch, and reconcile against a physical count before go-live. This is the step other vendors skip and it is why their rollouts fail.
GST rates, HSN mapping, supplier master, user roles, invoice format with your letterhead, and the alert thresholds you want.
Two weeks running alongside your current process with staff trained at the counter, so nobody learns the software during a queue.
Cut over, then daily check-ins for the first fortnight and monthly reviews after.
Every tier lists what it excludes as plainly as what it includes. All figures are in INR, exclusive of GST, and fixed against a written scope — there is no hourly meter.
Two to five branches with central purchasing, inter-branch transfers and consolidated reporting.
| Tier | Setup | Monthly | Best for | Turnaround |
|---|---|---|---|---|
| Single Counter | ₹44,999 | ₹1,999/mo | Independent medical stores | 3–4 weeks including migration |
| Multi-Counter | ₹89,999 | ₹4,999/mo | Growing pharmacy chains | 5–6 weeks |
| Chain / Hospital | On request | On request | Hospital pharmacies and regional chains | Scoped after audit |
All prices in INR and exclusive of GST. Third-party costs — ad spend, hosting, SMS and WhatsApp API charges, paid directory listings — are billed at actuals and never marked up.
Batch-wise stock was the reason we switched, and the expiry alerts grouped by supplier have already paid for the system twice over — we used to find expired strips while counting. The WhatsApp refill reminder is the part I did not expect to matter and it brings customers back every month.
Written as straight answers, including where the honest answer is 'no' or 'it depends'.
Yes — migration is part of every rollout, not an add-on. We import batch numbers, expiry dates, MRPs, purchase rates, supplier links and outstanding balances, then reconcile against a physical count before go-live so the opening stock is trustworthy. Marg, Busy, Tally and plain Excel are all routine.
We'll run the geo-grid scan on your current Maps position and send back the grid — the same artefact a paying client gets monthly. No call required, no obligation attached.